New Haven Bank On Coalition


Since 2005, as a part of the national Bank On initiative, led by the Cities for Financial Empowerment Fund (CFE Fund), cities across the country have adopted municipal banking access programs, leading to the opening of more than half a million new transactional accounts. The BankOn Fellowship Program is a new national initiative focused on building a multi-city cohort of successful Bank On program coordinators, equipping them with the training, tools, and resources to make significant advancements in local banking access efforts and at the same time generating best practices for other coalitions around the country. Please refer to for more information about the national Bank On movement.

Connecticut Association for Human Services (CAHS)

CAHS applied for and received a two-year fellowship grant from CFE Fund for the Bank On New Haven Coalition.  CAHS is a nonprofit advocacy and policy 501(c)(3) organization that was founded in 1910, with a mission to end poverty and engage, equip and empower all families in Connecticut to build a secure future.  CAHS works to improve the outcomes of children living in low-income families and build family economic success through outreach, education and policy work.  CAHS operates several financial capability programs, including Volunteer Income Tax Assistance, the Connecticut Money School and Youth Money School for financial education, and access to benefits.

CAHS is starting the Bank On New Haven Coalition, which will serve residents of the City of New Haven by encouraging banks to create appropriate products for lower-income customers and helping people enroll for these accounts.  CAHS seeks a full-time Bank On Fellow to support the coalition, which is a partnership with the United Way of Greater New Haven, Connecticut Mental Health Center, Connecticut Asset Building Collaborative, and the City of New Haven.  CAHS’s Program Director will supervise the Bank On Fellow, in consultation with local partners.

Fellow position

The Bank On Fellow will be a member of the Bank On Fellowship cohort with four other Fellows around the country. The Fellow will provide leadership to the Bank On New Haven initiative to make significant advancement in local banking access efforts.  The Fellow will be responsible for directing and realizing the vision of Bank On New Haven, overseeing day-to-day operations, and coordinating with the CFE Fund. This fellowship is a minimum two-year commitment.


Key job responsibilities include the following:

  • COALITION MANAGEMENT: Cultivate new and existing relationships with local, regional, and national partners including city and state officials; banks and credit unions; community organizations; researchers and advocates; and banking regulators including the Federal Deposit Insurance Corporation, Federal Reserve Bank, Office of the Comptroller of the Currency, Department of the Treasury, and National Credit Union Administration.  Develop and support a multi-sector Bank On Advisory Committee.
  • BANK ON NATIONAL ACCOUNT STANDARDS: Work to connect residents to financial institution accounts certified as meeting Bank On National Account Standards. Work with other local financial institutions which do not yet offer nationally certified products to achieve certification.
  • BANKING ACCESS INTEGRATION: Identify and cultivate opportunities to incorporate banking access into existing programs, including the New Haven Financial Empowerment Center and Volunteer Income Tax Assistance (VITA) program. Work with program partners to implement successful integrations.
  • DATA: Track, analyze and report data about Bank On activities.
  • MARKETING/MEDIA: Create an appropriate marketing and outreach strategy to reach unbanked local residents. Incorporate public service messages to encourage opening of safe and affordable accounts.
  • TRAINING: Work with relevant partners, including the City of New Haven Financial Empowerment Center, United Way of Greater New Haven, and Connecticut Mental Health Center, to ensure awareness about and accessibility to certified banking products and related financial empowerment opportunities.
  • SUSTAINABILITY AND FUNDRAISING: Identify and cultivate relationships with local funders and public funding source entities to seek ongoing public and private support to ensure program remains financially sustainable.  Identify and leverage opportunities for in-kind and pro bono support for the program. 
  • LEARNING COMMUNITY: Work with the CFE Fund to support the local Bank On program model and coordinate on the multi-city Fellowship cohort initiative. Actively participate in the Bank On Fellows learning community opportunities. Assist in reporting to the CFE Fund on Fellowship activities and program progress.
  • FINANCIAL EDUCATION: Ensure financial education resources available through CAHS and other partners augment banking access goals and meet the unique needs of residents who are unbanked or underbanked.
  • PROGRAM ADMINISTRATION: Manage Bank On program budget, oversee interns and volunteers (as applicable), and perform other administrative functions as needed.   
  • TRAVEL: Some national and local travel, including mandatory training in New York City from October 2-4, 2017.


Minimum Qualifications


  • Bachelors degree and 3-5 years of professional experience required
  • Masters degree in Business, Social Science, Public Administration or a field directly related to the type of work performed preferred
  • Knowledge of mainstream financial products and services or prior banking experience required
  • Strong background in community organizing, coalition management, or multi-sector collaboration required
  • Familiarity with city/municipal government infrastructure and programming required
  • Experience running a program or project independently required
  • Familiarity with Community Reinvestment Act preferred
  • Familiarity with challenges facing unbanked/underbanked individuals preferred
  • Marketing/communications experience preferred
  • Familiarity with Greater New Haven preferred
  • Experience in grant writing/budget management preferred
  • Advanced interpersonal and communication skills with the ability to work closely with a wide range of constituents, including financial institutions, government partners, funders, and community-based organizations required
  • Excellent written and presentation skills required
  • Bilingual/Spanish-speaking preferred
  • Creative and energetic problem solver
  • Friendly, flexible, confident and assertive combined with a sense of humor
  • CAHS is an Equal Opportunity Employer and strongly encourages people of diverse backgrounds to apply



Compensation & Benefits

  • Competitive salary and benefits, including health and dental insurance, mileage reimbursement, retirement plan, life insurance

How to apply
Please send cover letter, current resume, and a writing sample to

CAHS is based in Hartford, Connecticut.  This position is based in New Haven, at the United Way of Greater New Haven.


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